Work hard. Have fun. Make the Customer #1…

It’s more than just a catch phrase at TSC Stores. It’s the essence of our corporate culture and the attitude we look for in the people we hire.   It is why we invest heavily in developing their skills, empowering them to succeed and rewarding their contribution. 

Customer Service

·         Effectively execute the sales plan to achieve maximum sales and increased customer base – plan and implement sales promotions  

·         Promote TSC within the community by participating in local/regional trade shows, community events and support for various local charities.

·         Establish and maintain effective inventory control, includes: supervision of ordering and merchandise handling 

·         Ensure that all merchandise is properly displayed and priced and that all shelves are refilled regularly from backroom stock.

Employee Relations

·         Work with Human Resources to develop and maintain a competent store organization through hiring, training, performance appraisals, constructive discipline and problem resolution  

·         Promote a strong, cohesive team and encourage staff suggestions and ideas. 

·         Maintain proper staff communications and encourage staff development and understanding of store operations. 

Health and Safety

·         Comply with all Health and Safety Legislation and internal TSC policies to insure that physical and health hazards are eliminated. 

·         Ensure that employees are trained in proper work practices and follow TSC health and safety policies and procedures. 

·         Report all accidents and near misses to the Human Resources Department.

Administrative/Reporting

·         Ensure that all sales and receipts are properly recorded and that a daily deposit is prepared and taken to the bank each business day.

·         Maintain all required records and reports as required for accounting, auditing, and management purposes.

·         Comply with all corporate policies and procedures as documented in the TSC Operations Policy and Procedures Manual.  Ensure compliance and understanding of staff.

·         Monitor and control all relevant store expenses including payroll. 

·         Ensure that store security systems are always in proper working order to minimize loss

·         Provide feedback and regular communications to the District Manager and senior management to promote growth and profitability for TSC Stores.

Financial and Inventory Management

·         Responsible for the profitable operation of the store, through cost control, loss prevention, inventory control and return on investment to accepted company standards.

Qualifications

·         4 years retail experience in a management capacity.

·         Exceptional communication and interpersonal skills.

·         Demonstrated leadership ability.

·         Solid organizational skills and proven ability to handle multiple priorities.

·         Focused on enhancing a team environment and customer service orientated.

·         Strong problem solving and conflict resolution skills

·         Strong computer skills (POS, MS Office, Outlook).

Please visit www.tscteam.ca for more information and to apply online.

We thank everyone who applies but will only contact those we wish to interview.