CUSTOMER SERVICE REPRESENTATIVE

Full-time

StarTech.com Ltd. is a leading manufacturer of hard-to-find connectivity and technology parts that complete business solutions.  Founded in 1985, we are a privately owned Canadian company, based in London Ontario with a business in Hong Kong and operations in Columbus, Ohio and Northampton, England.

StarTech.com is a leader in our targeted product markets in North America and Europe and is growing rapidly internationally. We were named an INC 5000 honoree in the United States in 2007 and 2008, recognizing us as one of the fastest growing private companies. In 2009, StarTech.com was also named one of the 50 Best Small and Medium Employers in Canada.

Our customers love doing business with us because we provide exceptional customer service with lifetime support and exclusive online resources that saves them time and money.

We are looking for a part-time Customer Service Representative to provide customer service support to StarTech.com resellers and end-users. Primarily, our Customer Service Representatives are assisting customers using a number of mediums such as phone, e-mail, and live-chat in order to;

·         process orders

·         promote products

·         provide product and service information

·         resolve product and service concerns

This position will appeal to someone with exceptional customer service skills along with a strong knowledge of technology. This position requires the following key traits and competencies;

Qualifications for this position include post-secondary education or equivalent work experience. Preference will be given to qualified bilingual (French, English) candidates.  

If you want to join a growing and dynamic company, offering competitive salary and benefits, please submit your resume in confidence by applying on line directly at www.startech.com

We appreciate all applicants however only those selected for an interview will be contacted.  No phone calls please.