Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Full-time |
| Location: | Strathroy, ON |
| Date Posted: | May 12, 2022 |
| Experience: | 2 Years |
| Education: | College Diploma (2 years) |
Job Description
WHO WE ARE
THE POSITION
WHAT YOU OFFER
WHAT YOU OFFER
HOW TO APPLY
Accommodations for disabilities in relation to the job selection process are available upon request.
- Vari-Form Manufacturing Inc. is a leader in advanced tube hydroforming technology for the development and manufacture of products used by the automotive industry. Vari-Form Inc. has three facilities in Strathroy, Ontario.
THE POSITION
- This role is responsible for providing first level technical support for all technology services and applications, primarily related to major technologies such as email, telephony, laptops, and desktops
- The IT Help Desk ensures that the office and production staff who use these services and applications that have any technical issues resolves these in a timely fashion either directly by the incumbent or with assistance from 2nd level support within the team or from others within the organization or vendors.
- Critical thinking and discernment to assess and scope areas for improvement and an ability to offer creative solutions
- Applies new knowledge and skills to practical use on the job; furthers learning through experience in practicing new approaches and behaviors
- Strong customer service skills to handle inquiries and resolve issues in a professional and timely manner
- Ability to understand customer needs and expectations and provide excellent customer service directly and indirectly to satisfy those expectations
- In depth Knowledge of computer system administration, including computer networks, operating systems, and common application software
- Basic knowledge of email delivery technologies such as Office365 and Exchange
- Demonstrated oral and written communication skills to effectively interact with technical and non-technical users from internal contacts up to senior management
- Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines
- Knowledge of commonly-used concepts, practices, and procedures including computer accounts, corporate data and email
- Maintains and applies up-to-date knowledge of discrete and integrated information systems elements relevant to your area of responsibility (hardware, software, and network)
- Positive, outgoing attitude with genuine customer service orientation
- Demonstrates attention to detail and accuracy
- Proven ability and natural inclination to interact with people in a professional, respectful and diplomatic manner
- Comply with company policies and procedures supporting the quality management system, environmental management system, and health and safety.
- Other duties as assigned.
WHAT YOU OFFER
- College diploma in an information technology field or a university degree with a minor in an information technology field
- Relevant Information Technology certifications an asset (ex: A+ certification, Microsoft Certified Professional, etc.)
- Experience providing technical support and customer service.
- Ability to work independently
- Requires reliable transportation, position located in city of Strathroy.
WHAT YOU OFFER
- Benefits
- Defined Contribution Pension Plan
- Vacation Allocation
- Paid Company Holidays
- Paid Sick Days
- Tuition Reimbursement
HOW TO APPLY
Accommodations for disabilities in relation to the job selection process are available upon request.
