Goodwill Industries, Ontario Great Lakes is a mission-driven social enterprise changing lives and communities through the power of work. With more than 50 locations across Ontario and a growing footprint, Goodwill continues to invest in its facilities and infrastructure to support growth, retail excellence, and long-term sustainability.
To support this next phase of growth, Prime Management Group Inc. is partnering with Goodwill Industries, Ontario Great Lakes to recruit a Director of Facilities, a newly created leadership role with enterprise-wide responsibility for a complex, multi-site portfolio spanning across Ontario.
The Director of Facilities will lead the advancement of a structured, preventative, and strategic facilities model, ensuring Goodwill’s locations are safe, compliant, well-maintained, and aligned with operational and brand standards. Reporting to the Chief Growth Officer, this role combines hands-on operational leadership with long-range planning, capital oversight, and systems implementation.
Key Responsibilities
Facilities Strategy & Capital Planning
- Develop and execute a facilities strategy aligned with organizational growth
- Lead long-range capital planning, including a 10-year forecast for major building systems
- Establish preventative maintenance programs and asset management practices
Facilities Operations & Leadership
- Lead and develop the internal facilities team, including technicians and support staff
- Maintain a strong field presence to understand site needs and ensure consistent standards
- Establish service levels, response expectations, and clear prioritization of work
Systems, Process & Modernization
- Select, implement, and optimize facilities management and work-order systems
- Improve visibility, tracking, and accountability for maintenance and repairs
- Use data to inform decision-making, budgeting, and risk mitigation
Projects, Vendors & Financial Stewardship
- Oversee facility-related capital and operating projects from planning through completion
- Manage vendor relationships, tendering processes, and service contracts
- Develop and manage operating and capital budgets
Health, Safety & Compliance
- Ensure compliance with building codes, fire codes, AODA requirements, and occupational health and safety legislation
- Support inspections, audits, emergency preparedness, and life safety systems
- Protect people, assets, and operations through proactive risk management
Candidate Profile
- Post-secondary education in Facilities Management, Engineering, Architecture, Business Administration, or a related field
- 7–10+ years of progressive facilities management experience across multiple sites
- Effective and established leadership capabilities
- Strong knowledge of building systems and preventative maintenance practices
- Proven experience managing capital projects, vendors, and service agreements
- Financial acumen, including budgeting and long-term capital planning
- Experience implementing facilities or asset management systems
- Strong communication and decision-making skills
- Valid driver’s licence and ability to travel across Ontario
Compensation
Salary range: $95,000 – $110,000, commensurate with experience, plus a comprehensive benefits package.
How to Apply
Prime Management Group Inc. will accept all applications and inquiries in confidence. Interested candidates are encouraged to apply here or reach out to Colleen Young, colleeny@pmg.on.ca for a confidential discussion.
Prime Management Group Inc. is an Executive Search & Recruitment + HR Consulting firm serving Southwestern Ontario and beyond. Our search process ensures confidentiality and adheres to all applicable human rights legislation. We are committed to equity, diversity, and inclusion and welcome applications from all qualified individuals.