Client Support Worker

by London InterCommunity Health Centre

Position Type: Full-time
Location: London, ON
Date Posted: Jul 10, 2024
London InterCommunity Health Centre

Job Description


Our Infectious Disease team has an opening for a Client Support Worker to perform outreach and engagement in the community, at various events, and online through various social media platforms. The focus on the work is to educate priority populations on Infectious Disease, primarily HIV, AIDS, and HepC; to offer and conduct point-of-contact infectious disease testing; and to connect individuals to available care resources. The ideal candidate would have crisis support experience and must be willing to be trained (or is already trained) in phlebotomy, and sexual health education.


  • A starting salary range of $46,000 – 49,000 annually
  • 100% employer-paid health and dental benefits
  • Paid sick and emergency time
  • 3+ weeks of paid vacation time, including your first year
  • Paid time to promote mental well-being
  • Majority of outreach is performed Mon-Friday within 9-5 hours, occasional events require weekend hours


  • Lived Experience and/or Human Services education
  • Ability to manage engagement through multiple social media platforms
  • Superior supportive listening skills, crisis counselling experience
  • Awareness and understanding of the social determinants of health and health promotion
  • Ability to work with diverse communities with respect, sensitivity, creativity, innovation, cultural understanding, and non-judgement
  • Working knowledge of cultural, social, and demographic patterns relating to priority populations
  • Strong computer skills, including the use of Electronic Medical Records (Telus Practice Solutions Suite currently in use).
  • French and other language skills are considered an asset in supporting the communities we serve


Submissions will be accepted until end of day July 23, 2024.

The Health Centre is committed to hiring staff that reflect the diversity of the clients and community that we serve. Should you require an accommodation in making an application, please contact our office. We thank all applicants for their interest, only those selected will be contacted.

Due to the vulnerability of our client populations, it is a condition of employment that the successful candidate submit a Vulnerable Sector Police Clearance to Human Resources.


For more than 30 years, the London InterCommunity Health Centre has provided health and social services to those who experience barriers to care including poverty, homelessness, language or culture, and complex and/or chronic health conditions including mental health and addictions.

Today, with four busy clinics in three of London’s most under-served regions, the organization is viewed as a community leader in newcomer health, care of marginalized women, issues of health equity, client-led service development and the advancement of partnerships that improve access to vital services for people who are at the margins in our community.

Applicants are encouraged to learn more about the Health Centre and explore our web presence by visiting us online at, following us on Twitter @HealthCentre or liking us on Facebook – London InterCommunity Health Centre

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Job Location

London, ON

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